In addition to supplying furniture & fabrics, we undertake all sizes of interior design projects, from single room ideas to very grand projects for private homes, apartments, hotels, and yachts. Contact us for more information on our Interior Design services. View our Showcase and be inspired.
SHIPPING & RETURNS
Shipping on all orders shipped within the UK are charged at £11.00 per order.
We make an additional shipping charge for orders to be delivered within Europe (EU).
Orders are dispatched daily by Royal Mail or courier depending on delivery location. If an item is out of stock or made to order you will be notified seperately of an expected delivery date.
Orders from outwith the European Union are VAT/Sales Tax exempt But you may be liable for local customs duties and/or import taxes & tarrifs and it is your responsibility to familiarise yourself with the regulations and costs involved in your country.
Under the UK Distance Selling Regulations (DSR), customers in the UK may return any item for a full refund within 7 days, from the day after receipt of goods, for whatever reason. All we ask is that you contact us first saying that you wish to make a DSR return DSR returns are made at your own expense and Mikhail Pietranek will not be liable for any charges incurred in returning an item to us.
Some custom and made to order items are exempt under the regulations, if you are not sure if what you are buying is covered under the Act, please contact our sales dept to seek assistance.
However if you are not happy with your purchase, in the first instance you should contact Mikhail in an attempt to resolve the problem. We will do our very best to deal with your concerns. We will also replace any product found to be defective during any warranty period free of charge.